RETURN POLICY
At Perfume World, we want you to be completely satisfied with your purchase. If for any reason you are not entirely happy with your order, we offer a hassle-free return policy.
Eligibility for Returns:
You may return your item within 30 days of purchase if it meets the following criteria:
1. The item is unused and in its original condition, including packaging.
2. The item is not a final sale or clearance item.
3. You have proof of purchase, such as a receipt or order confirmation.
How to Initiate a Return:
To initiate a return, please contact our customer service team at [insert contact information]. Please provide your order number and the reason for the return. Our team will guide you through the return process and provide you with a return authorization and shipping instructions.
Return Shipping:
You will be responsible for the cost of return shipping unless the return is due to an error on our part (e.g., wrong item shipped, defective product). We recommend using a trackable shipping service to ensure the safe return of your item.
Refund Process:
Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will be applied to your original method of payment within 7-10 business days. Please note that shipping costs are non-refundable.
Contact Us:
If you have any questions or concerns about our return policy, please don't hesitate to contact our customer service team at contact@perfumeworld.ae. We are here to assist you and ensure your shopping experience with Perfume World is enjoyable and stress-free.
Eligibility for Returns:
You may return your item within 30 days of purchase if it meets the following criteria:
1. The item is unused and in its original condition, including packaging.
2. The item is not a final sale or clearance item.
3. You have proof of purchase, such as a receipt or order confirmation.
How to Initiate a Return:
To initiate a return, please contact our customer service team at [insert contact information]. Please provide your order number and the reason for the return. Our team will guide you through the return process and provide you with a return authorization and shipping instructions.
Return Shipping:
You will be responsible for the cost of return shipping unless the return is due to an error on our part (e.g., wrong item shipped, defective product). We recommend using a trackable shipping service to ensure the safe return of your item.
Refund Process:
Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will be applied to your original method of payment within 7-10 business days. Please note that shipping costs are non-refundable.
Contact Us:
If you have any questions or concerns about our return policy, please don't hesitate to contact our customer service team at contact@perfumeworld.ae. We are here to assist you and ensure your shopping experience with Perfume World is enjoyable and stress-free.